Subprocessors
Who else processes it.
These companies process your material for us, on PROD, on 2026-10-09. Each one gets only what its step needs.
| company | what it receives | when | where it processes | basis for transfers outside the European Union and Switzerland |
|---|---|---|---|---|
| Microsoft (Azure) | everything we store for your account and your films: photographs, clips, films, records | always | Spain (Azure Spain Central) | none needed: inside the European Union |
| Microsoft (Azure Notification Hubs) | the push address of a device | only if notifications are on | Western Europe | none needed: inside the European Union |
| Microsoft (Azure email) | the address a mail goes to, and the mail | each mail we send | Europe | none needed: inside the European Union |
| Microsoft (Entra External ID) | the account each person signs in with | at every sign-in | Spain, the directory's country | none needed: inside the European Union |
| each photograph, to read what it shows. The film's plan as text, if OpenAI fails | every photograph; a plan only as a fallback | any country where Google or its subprocessors have facilities (Cloud Data Processing Addendum, section 10.1) | Google adopts a transfer solution and tells the customer which, or otherwise the EU standard contractual clauses (Processor-to-Processor for subprocessors) apply (Appendix 3, section 4.1). Google LLC is also an active EU-U.S., UK Extension and Swiss-U.S. Data Privacy Framework participant | |
| OpenAI | the film's plan as text. A photograph, if Google's reading fails | every film; a photograph only as a fallback | the company's page does not state a processing location. For customers in the EEA or Switzerland the contracting party is OpenAI Ireland Ltd. (OpenAI's data processing addendum, section 4.1) | EU standard contractual clauses, in its DPA section 4.1, for transfers outside the EEA and Switzerland (OpenAI's data processing addendum, section 4.1) |
| Anthropic | a photograph or the film's plan as text | only if the two above fail | the company's page does not state a processing location. For customers in the EEA, Switzerland or UK the contracting party is Anthropic Ireland Limited (Anthropic's commercial terms) | EU standard contractual clauses, Modules 2 and 3, in its DPA, Schedule 3 (Anthropic's data processing addendum, Schedule 3) |
| fal | the address of a photograph, which it fetches | every photograph a moving scene is cut from; when you ask for people to be removed; when a photograph is smaller than the film's frame | the United States, and other countries; its subprocessor page lists the United States for each entry shown | EU standard contractual clauses, Module 2, for transfers outside the EEA, the UK and Switzerland; its Swiss transfers under the Swiss FADP (its data processing addendum, sections 5.1 to 5.3) |
| ElevenLabs | the Director's music direction for your film, as text, and the length of the music. On TEST, also the narration text and a voice clone's recordings | every film that has composed music on PROD; on TEST, where narration and music are switched on | the United States | EU-U.S. Data Privacy Framework, UK Extension, Swiss-U.S. Data Privacy Framework, and Standard Contractual Clauses, as ElevenLabs' privacy policy states them (its privacy policy) |
| Apple and Google | the push address of a device | only if notifications are on | Apple: personal data is generally stored by Apple Inc. in the United States; personal data from the EEA, the UK and Switzerland is controlled by Apple Distribution International Limited in Ireland (Apple's customer privacy policy). Google: any country where Google or its subprocessors have facilities (Firebase data processing terms, section 10.1) | Apple: EU standard contractual clauses for its international transfers from the EEA, the UK and Switzerland (Apple's customer privacy policy). Google: a Data Transfer Solution Google has adopted, or otherwise the SCCs (Firebase data processing terms, section 10.2) |
The film's plan is text only. It holds what the photographs were read to show, and your own direction's name and character line. Our own commitment about model training is on its own page, "Your media and model training".